Turbo Monkey

aTech app

The technician's side of the suite.

For technicians

A tech shouldn't need a second screen or a second login to see how the week is going, what's in the queue, or what this vehicle is due for. aTech puts all of that in Shopmonkey itself.

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The Comments & Recommendations box on RO 20412, a 2015 BMW 335i for Priya Nair, holding a technician's rough note about a cylinder 4 misfire with code P0304, four worn coils, plugs gapped out to .055, a seeping valve cover gasket and rear pads down to 3 mm, with a Rewrite Notes button beneath it.
Rewrite Notes sits under the note on the order. One click cleans up the wording; the original is kept locally and undo never expires. Westbrook Auto Works is a made-up shop, so every name and number on it is invented.

What it does

Tech Dashboard is an entry in Shopmonkey's left rail. It opens the technician's week: billed hours so far, daily average, projected week, bonus status, a day-by-day chart and the open work queue. The Technician Dashboard page describes it in detail.

The RepairTrac tile on the dashboard shows the shop's task board at a glance: how many tasks are not started, in progress and completed, and up to five open tasks with title, RO number, status and the assignee's first name. Nothing private shows on that tile.

Rewrite Notes is one button beside the tech-notes box on a work order. One click rewrites the note into clean, customer-ready wording and puts it back in the box. It never runs on its own. After every rewrite the button turns into Undo and stays Undo until you use it, and the last twenty-five originals are kept on that computer. If anything fails, the original text is left exactly as it was.

Service Intervals & Recalls is a button in the Vehicle tab's Quick Reference. It reads the VIN from the order on the server side and shows service intervals, open NHTSA recalls, technical service bulletins and fluid specifications. It's read-only and writes nothing to the order. If an order has no VIN, you can type one in.

Shop Chat is in the rail as well, so the bay and the counter are one message apart.

Why it matters to a shop

Most of what a tech needs during the day is already in Shopmonkey or on the shop's task board. It's just four clicks and a tab away each time. aTech puts it where the tech already is: the week in the rail, the tasks on the dashboard, the rewrite button beside the notes, and the vehicle's history in the Vehicle tab.

A closer look

Inside aTech app.

Real screens from the extension. Most were shot against Westbrook Auto Works, a made-up shop, so every name and number in them is invented. Where a shot comes from a live shop, the caption says so and says what's blurred.

Intervals, recalls and fluid specs, from the Vehicle tab.

The VIN on the order is decoded into year, make, model and engine, and the intervals, recalls, bulletins and fluid specs for that vehicle open read-only over the order.

The Vehicle Service Advisor open over the Vehicle tab of RO 20427, a 2012 Honda Civic LX for Jordan Ellis, with the report delivered: a Service Report heading with Print / PDF and Copy buttons, an Official NHTSA Recall Data badge, three recall cards for the 2012 Civic, each with its campaign number, reported date, description and remedy, then the heading 2012 Honda Civic LX 1.8L Service Guide at 98,400 miles and the start of its recalls section.
Service Intervals and Recalls, opened from the Vehicle tab of the order already on screen. Westbrook Auto Works is a demonstration shop; the customer and the order are invented. The car is real: the VIN and its NHTSA recall campaigns are public data.

The week, one click from the rail.

Billed hours so far, efficiency against hours elapsed, productivity against the full week, and the shop total against the goal. The Technician Dashboard page describes every number on it.

The Tech Weekly Hours tile: efficiency and productivity for the week, a bar per technician sorted by hours, and the week total against the weekly goal.
The week's hours from the rail entry, one bar per technician.

Part numbers in, priced services on the order.

For BMW shops, the Estimator button joins the work order's own action row. Paste the part numbers, click once, and the services are written back onto the order you're already looking at.

The BMW Estimator expanded over a Shopmonkey work order: a paste box of BMW part numbers with quantities, a Generate Estimate button, a four-stage progress strip and a live log of each part being searched for and priced.
The Estimator expanded in place on a work order. Cost and retail figures in the log are blurred.

In detail

What ships today.

  • Your week

    Billed hours, pace, projection and bonus status for the week, one click from the rail.

  • RepairTrac tasks

    Task counts by status and a preview of open tasks, with first names only.

  • Rewrite Notes

    One click to clean up the wording on a work order note. Undo that never expires, and the original kept locally.

  • Service Intervals & Recalls

    Intervals, recalls, bulletins and fluid specs for the vehicle on the order, read-only, from the Vehicle tab.

Put aTech app in your own Shopmonkey.

Two minutes to install, once per computer. Nothing to migrate.

Get it in your shop See pricing